Frequently Asked Questions

While we operate similarly to traditional consulting, the key difference is in our scope. We don’t handle the technical aspects of a project—instead, we focus on evaluating the broader impacts across your organization. Think of us as a specialized subcontractor whose role is to measure how the project affects everything from financial outcomes to operational efficiency. Additionally, unlike many consultants, we remain impartial, using purely data-driven methods to provide a comprehensive analysis without offering operational advice or steering decisions.

Early involvement is crucial for us to conduct a baseline analysis. This helps us capture your project’s initial state, which is essential for accurately measuring all the impacts after the project is completed. Without this baseline, it’s difficult to provide a meaningful comparison of outcomes.

A typical project evaluation is broken into two phases: the baseline assessment and the post-project evaluation. The baseline assessment happens at the start of the project and usually takes a few days to a week, depending on the complexity and how quickly we can gather the necessary data. This phase is crucial for setting a starting point to measure the project’s impact.

The post-project evaluation takes place after the project is completed. This phase typically lasts a few weeks. The timeline can vary based on the scope of the project and how many areas of your organization are affected. The more departments involved and the more data points we need to analyze, the longer this phase can take. However, we work to ensure our process runs parallel to your workflow, delivering the final assessment shortly after the project wraps up without delaying your timeline.

We ensure objectivity by using a strictly data-driven approach. Our evaluations rely on advanced financial modeling, key performance metrics, and in-depth business analysis, allowing us to present clear, quantifiable results that are free from bias or subjective influence.

Even though we may be partnered with the primary technical consultant, we operate as an independent organization. Our client is the company itself, not the consultant, ensuring that our assessments are impartial and solely focused on delivering an accurate evaluation of the project’s impact on your organization.

Yes, our services are designed to scale with the size and complexity of any project. Whether your project involves a single department or spans your entire organization, we can tailor our evaluation to fit. For smaller projects, we focus on targeted assessments that highlight specific impacts relevant to your business goals.

For larger, more complex projects, we apply a more comprehensive approach. This often involves working with multiple departments, analyzing a wider array of data points, and assessing impacts across various operational and financial areas. While larger projects require more time and coordination, our methods ensure that every aspect of the project’s impact—both short- and long-term—is fully captured. No matter the size or scope, we work efficiently to deliver a thorough and meaningful evaluation that fits your organization’s needs.

For us, success doesn’t depend on whether the project itself was a success or failure. Our role is to quantify the full impact of the project, regardless of its outcome. We measure success by delivering a comprehensive, data-driven evaluation that clearly outlines the positive, neutral, and/or negative impacts of the project.

While we work across various industries, we specialize in data and software projects. Our expertise lies in evaluating technology-driven projects, but we are fully capable of adapting our services to fit different sectors, from finance to healthcare to non-profits.

Your role during the evaluation process is primarily collaborative. At the start, we’ll need to gather key information about your project’s objectives, timelines, and goals to understand its scope and expected outcomes. In addition, we rely on your team to provide access to relevant internal systems, data sources, and key personnel across departments, as these are crucial for gathering the necessary data points and insights.

While we work independently for the majority of the evaluation, we may occasionally reach out for clarification, access to updated data, or coordination with specific teams to ensure our analysis is comprehensive. Ultimately, our goal is to minimize disruption to your workflow while ensuring we gather all the necessary information to deliver an accurate and thorough evaluation.

We understand that confidentiality is crucial when dealing with sensitive business data. We adhere to strict data security protocols and ensure that all information shared with us is protected. We only access the data necessary for our evaluations, and all client data is handled with the utmost care. Confidentiality agreements can be put in place to ensure full transparency and trust.

Significantly shifting goals mid-project is one of the main factors that can lead to project failure. However, we recognize that priorities may evolve, and minor adjustments to goals are sometimes necessary. If your goals change during the evaluation process, it’s important to communicate those changes as early as possible. This way, we can adjust the data we’re gathering to accommodate the new objectives. Keep in mind that altering the scope of the project may impact our timeline and require additional coordination with your team to ensure we’re capturing the revised goals accurately. Our goal is to remain flexible while ensuring that the final evaluation reflects the project’s true outcomes.

Yes, we can assess multiple projects simultaneously. We tailor each evaluation to the specific goals and metrics of each project, ensuring that both are fully analyzed. This can be particularly useful if you’re looking to compare the ROI and impacts of different initiatives or if multiple projects are interconnected across departments.

Yes, we offer ongoing evaluations for projects that require longer-term monitoring. For projects that evolve over time or have long-term impacts, we can provide periodic assessments to track ongoing performance and outcomes. This helps ensure you’re aware of both immediate and extended impacts as they develop.

Over the years, we’ve developed proprietary models that allow us to collect and analyze the right data for measuring indirect impacts. Whether it’s improved efficiency, employee satisfaction, or other hard-to-quantify benefits, our models help translate these impacts into measurable financial value.

For example, we might track efficiency gains by evaluating time saved in processes or improved productivity, while employee satisfaction could be measured through engagement, retention, or performance improvements. These data points, when analyzed through our models, provide a clearer picture of how indirect benefits contribute to your overall ROI, even when they’re not immediately obvious.

Inconsistent or incomplete data is a common challenge, particularly for smaller organizations that may not have well-established data practices. For larger organizations, the opposite issue—data overload—can make it difficult to extract meaningful insights.

Our processes are designed to handle both scenarios. We help smaller organizations identify and fill data gaps, while for larger organizations, we focus on sifting through and prioritizing key data points to ensure the most relevant information is analyzed. In either case, we work closely with your team to ensure the final evaluation is as accurate and actionable as possible.

We deliver our findings in a clear, comprehensive report that’s designed to be easily understood by your entire management team. The report breaks down the project’s impacts, offering visual data representations and detailed analyses of key metrics. We focus on making the information accessible, ensuring that every aspect of the evaluation is transparent and actionable.

Additionally, we’re available for debriefs to walk you through the findings, discuss any nuances, and answer any questions your team may have. This ensures that everyone has a clear understanding of the project’s outcomes and how to interpret the data for future decision-making.

Once you receive the evaluation, the next steps are entirely up to your organization. We provide you with all the information needed to make informed decisions about the project’s impact and future actions.

If desired, we can also offer periodic reviews for long-term projects or provide follow-up evaluations if additional changes or impacts arise down the road.